All our items are shipped using USPS or Canada Post and we offer flat rate shipping based on the total value of your order (specific rates noted in the table below) and are shipped in discreet, plain packaging addressed from my personal name. We ensure there is no mention of the company or package contents on the exterior of the box for privacy reasons.
Your order will arrive within 5-8 business days within Canada/USA and up to 4-6 weeks for all International orders. Please note that we are not responsible for additional delays if items are held in customs. Proper customs information will be used on all customs shipping forms.
Tracking is available on most orders, but any orders totalling less then $75 will not be tracked unless specifically requested at checkout (additional fees apply). All other order will be tracked *except for international shipping where tracking is not available on ground/air delivery.
Please Note: Due to all our items being handmade we do ask that you allow 1-2 weeks before your items are shipped. If we do have your item already made and in stock, we will try to ship your item(s) sooner. Once your items have shipped you will be notified by e-mail and provide a tracking number (if applicable).
The table below outlines our standard shipping costs:
|$0 - $75||$8||$8||$20||No|
|$75 - $150||$15||$15||$20||Yes*|
|$150 - $250||$20||$20||$35||Yes*|
|$250 - $500||$28||$28||$45||Yes*|
|$500 - $1000 ||$35||$35||$55||Yes*|
* Tracking is included within Canada and USA only (where noted above). Tracking is not available on international orders *